Terms of service

Terms of Service

Flow Lymphatic Drainage Drops

Last updated: 23/05/26

Welcome to naturesflow456@hotmail.com. By accessing or using our Site, purchasing our products, or engaging with our services, you ("you" or "customer") agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

If you do not agree with any part of these Terms, please do not use our Site or purchase our products.

1. About Our Products

Flow Lymphatic Drainage Drops is a dietary supplement made from natural plant based botanicals, intended to support general wellness as part of a balanced lifestyle.

Our products are not medicines, pharmaceuticals, or medical devices. They are not intended to diagnose, treat, cure, or prevent any disease, illness, or medical condition.

2. Health Disclaimers

By purchasing and using our products, you acknowledge and agree to the following:

No Medical Advice The information provided on our Site, in our marketing materials, on our packaging, and in any communications from us is for general informational and educational purposes only. It is not intended as medical advice and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician, naturopath, or other qualified healthcare provider before:

  • Starting any new supplement, including ours
  • Making changes to your existing health, diet, or medication regimen
  • If you are pregnant, breastfeeding, or trying to conceive
  • If you are under 18 years of age
  • If you have any pre-existing medical condition, including but not limited to kidney disease, liver disease, heart conditions, autoimmune disorders, or hormonal imbalances
  • If you are currently taking prescription or over-the-counter medications

No Guarantee Of Results While many of our customers experience positive results, we do not guarantee any specific outcomes from using our products. Individual results vary based on factors including age, lifestyle, diet, genetics, overall health, and consistency of use.

Specifically, we make no representations, warranties, or guarantees that our products will:

  • Cause weight loss, fat loss, or changes in body composition
  • Cure, treat, prevent, or alleviate any disease, illness, syndrome, or medical condition
  • Eliminate or permanently reduce bloating, puffiness, water retention, or any other symptom
  • Improve energy, mood, mental clarity, sleep quality, or any other subjective experience
  • Produce results within any specific timeframe
  • Work the same way for every individual

Any testimonials, reviews, or before-and-after content shared on our Site or marketing materials reflect the individual experiences of those customers and are not representative of typical results.

Not A Replacement For Healthy Living Our products are intended to complement, not replace, a balanced diet, regular exercise, adequate sleep, and other healthy lifestyle habits. They are not a shortcut to health, weight management, or wellness.

Allergies & Sensitivities Our products contain natural botanical ingredients. Please carefully review the ingredient list before purchasing and using. If you have known allergies or sensitivities to any of the listed ingredients, do not use our products. Discontinue use immediately and consult a healthcare professional if you experience any adverse reaction.

3. Eligibility

To purchase from our Site, you must:

  • Be at least 18 years of age, or the age of legal majority in your jurisdiction
  • Provide accurate, current, and complete information at checkout
  • Have the legal capacity to enter into a binding contract
  • Not be barred from receiving our products under any applicable law

If you are under 18, you may only use our Site under the supervision of a parent or legal guardian who agrees to these Terms.

4. Account Registration

You may be required to create an account to access certain features of our Site, including subscription orders. When you create an account, you agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorised use of your account
  • Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we suspect of fraudulent activity.

5. Orders, Pricing & Payment

Order Acceptance All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, suspected fraud, or violation of these Terms.

Pricing All prices are listed in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change prices at any time without notice. The price applicable to your order is the price displayed at the time you place your order.

Payment Payment is due at the time of purchase. We accept major credit cards, debit cards, PayPal, Shop Pay, and other payment methods listed at checkout. By providing payment information, you represent and warrant that you are authorised to use the payment method provided.

Errors In the event of a pricing error, product description error, or other clerical mistake, we reserve the right to cancel the order and issue a full refund. We will notify you as soon as possible if such an error affects your order.

6. Subscription Orders

If you sign up for our Subscribe & Save program:

  • You authorise us to charge your payment method on file at the frequency you select (every 30, 60, or 90 days)
  • You can pause, skip, modify, or cancel your subscription at any time through your account dashboard or by contacting customer support at least 48 hours before your next scheduled shipment
  • Cancellation does not entitle you to a refund for shipments already processed

7. Shipping & Delivery

Please refer to our [Shipping Policy] for full details on processing times, delivery estimates, and shipping costs.

We are not responsible for delays caused by carriers, customs, natural disasters, or other circumstances beyond our control.

8. Returns & Refunds

Please refer to our [Return & Refund Policy] for full details on our 60-day money-back guarantee and the return process.

9. Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, product photography, videos, marketing copy, and the "Flow" brand name, is the property of Natures Flow or its licensors and is protected by Australian and international copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on our Site without our prior written consent.

10. User Content

If you submit reviews, testimonials, photos, comments, or other content to our Site or social media channels ("User Content"):

  • You grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display your User Content for marketing and promotional purposes
  • You represent that your User Content is accurate, your own original work, and does not violate any third-party rights
  • We reserve the right to remove or refuse any User Content at our discretion

11. Prohibited Uses

You agree not to use our Site to:

  • Violate any applicable law, regulation, or third-party right
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Transmit viruses, malware, or any malicious code
  • Engage in any activity that interferes with or disrupts the Site's functionality
  • Use automated systems (bots, scrapers, crawlers) to access the Site without our written permission
  • Resell our products without our prior written authorisation

12. Disclaimer Of Warranties

To the fullest extent permitted by law, our Site and products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied.

We do not warrant that:

  • Our Site will be uninterrupted, secure, or error-free
  • The information on our Site is accurate, complete, or current at all times
  • Any defects will be corrected
  • Our products will meet your specific health, wellness, or aesthetic goals

This disclaimer does not exclude any warranties, guarantees, or rights that cannot be excluded under the Australian Consumer Law or any other applicable law.

13. Limitation Of Liability

To the maximum extent permitted by law, Natures Flow, its directors, officers, employees, affiliates, agents, and suppliers will not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Any health outcome, adverse reaction, or medical condition arising from the use of our products
  • Any damages exceeding the total amount you paid for the product giving rise to the claim

Nothing in these Terms excludes or limits liability that cannot be excluded under the Australian Consumer Law, including liability for death or personal injury caused by negligence.

14. Indemnification

You agree to indemnify, defend, and hold harmless Natures Flow and its directors, officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

  • Your breach of these Terms
  • Your use or misuse of our Site or products
  • Your violation of any third-party rights or applicable law
  • Any false or misleading information you provide to us

15. Privacy

Your use of our Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using our Site, you consent to the practices described in our Privacy Policy.

16. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or terms of any third-party sites. Access them at your own risk.

17. Changes To These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Site, with the updated "Last updated" date.

Your continued use of our Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

18. Termination

We reserve the right to suspend or terminate your access to our Site, cancel your orders, or terminate your account at any time, for any reason, including but not limited to violation of these Terms.

Upon termination, your right to use the Site will cease immediately, but any provisions of these Terms that by their nature should survive termination will remain in effect.

19. Governing Law & Jurisdiction

These Terms are governed by the laws of Australia, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Site will be subject to the exclusive jurisdiction of the courts of, Australia.

If you are located outside Australia, you agree that any legal action will still be brought in Australian courts.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Natures Flow regarding your use of our Site and products.

22. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: naturesflow456@hotmail.com